Question 1

Are VAT invoices included in the price of my purchase?

Accepted Answer

Yes, Upon purchase, you will receive a VAT invoice, ensuring transparency and ease for your financial records.

Question 2

How do I know which refrigeration unit is best for my business?

Accepted Answer

Choosing the right refrigeration unit depends on factors such as the size of your business, the volume of items to store, and energy efficiency requirements. Our team is happy to guide you through the selection process, providing expert advice to help you make the best choice for your needs.

Question 3

What types of refrigeration equipment do you supply?

Accepted Answer

At Rankin Refrigeration, we offer a wide range of commercial refrigeration equipment, including refrigerators, freezers, chillers, and display units. Our products are designed for various industries, including hospitality, retail, and food storage.

Question 4

How can I get a quote for refrigeration equipment?

Accepted Answer

Getting a quote is easy! Simply contact us through our website or call our sales team. We will assess your needs and provide a competitive, no-obligation quote tailored to your requirements.

Question 5

My freezer is colder than my ex—should I be concerned or just let it chill?

Accepted Answer

If your freezer is giving off icy vibes stronger than your last breakup, don’t panic—it’s just doing its job! But if it’s too cold, or the chill feels off, there could be a problem. Let us help you keep things cool (and not frosty). "If in doubt change it out!" with our newer range.

Question 6

Do you offer warranties on your products?

Accepted Answer

Yes, we offer warranties on all our refrigeration equipment. Many of our units come with up to a 5-year parts and labor warranty, ensuring peace of mind and support throughout the life of your product.

Question 7

Can I arrange a maintenance service for the equipment I purchase?

Accepted Answer

Absolutely! In addition to providing top-notch equipment, we also offer comprehensive maintenance and repair services to ensure your refrigeration units continue to perform efficiently. Our team is available for regular servicing or emergency repairs.

Question 8

Is delivery included in the price of the equipment?

Accepted Answer

We offer free delivery across mainland UK, excluding certain locations. If you're outside of our free delivery zone, we can still arrange shipping at a reasonable cost. Contact us for delivery estimates to your area.

Question 9

Do you offer leasing options for refrigeration equipment?

Accepted Answer

Yes, we provide flexible leasing options on all our refrigeration equipment. Whether you need short-term or long-term leasing, we can tailor a solution that suits your business needs and budget.

Question 10

What should I do if my refrigeration unit is not working properly?

Accepted Answer

If you experience any issues with your refrigeration unit, our customer service team is here to help. We recommend troubleshooting basic problems first, such as checking for power issues or temperature settings. For more complex issues, please contact us to schedule a service call from one of our qualified technicians.

Question 11

What are your payment options?

Accepted Answer

We accept various payment methods, including credit/debit cards, bank transfers, and finance options for leasing. For larger purchases, we can also discuss payment plans to help spread the cost.

Frequently asked questions